Categories General Questions

Delivery usually starts within less than 8 hours, but in individual cases it may take up to 5 business days due to high workload.

The status "Shipped" means that we have started the delivery order. But not that everything has been delivered completely.

From then on, depending on the amount of ordered range and the workload of our networks, it may still take some time until the ordered amount appears completely on your account or mail. For large orders of, say, 10,000 Instagram followers, we usually don't deliver them in one fell swoop, but split the delivery into several steps.

You must set your social media profile to public so that we can communicate your order to you. After the mediation is completely finished, you can set your profile back to private.

No, we do not need any log-in data from your profile. You only enter an email address when ordering, to which we will send you your invoice. The email address does not have to have anything to do with your social media profile.

We work around the clock to be able to offer our customers new products. Feel free to contact us via email if you are looking for a product that we do not currently offer on our site. We will then create such a service if there are several requests.

Yes, it works! Every service we offer on our website works amazingly well. Just try it out and place a small order, you won’t regret it.

Yes, absolutely! We have delivered more than 100000 orders since we startet in January 2016 and had not even a single complaint about accounts getting banned

The buying of Likes, Followers, Subscribers etc, as far as we can see, continues to be classed as legal, harmless and inoffensive. For every form of vote, competition etc. this does not apply and we therefore strictly refuse orders of this nature.

No. Our services are 100% discreet & anonymous, your privacy is very important for us.

Yes. For us it is obvious that money should be refunded if an expected service cannot be provided (Although that happens very rarely). The same also goes if only a part of a service can be delivered. A proportional recompense would be issued in such a scenario. If you are unsatisfied with the quality of our service, please speak directly to us so that we can immediately examine the case in order to find a solution together.

This depends totally on the service. However, we always try to start delivery within a few hours after the payment. Also, especially for larger orders, we try to split them over a few days. E.g. if buying 1 million YouTube views, you won’t get them within 1 day (Unless you want that – For larger orders the delivery speed can be chosen).

Yes, you can cancel your order if we haven’t started its delivery yet. Just get in contact with us. After we activated the service, it is no longer possible to cancel the order.

Yes, you will get a 30 days guarantee! It is very important to us that the views, likes etc. we generate for your social media channel are stable. After delivering thousands of orders successfully we can tell that our services are stable, also in the long term. However, if you do notice the likes etc. we provided decrease in such a way that the number drops below the start amount, you don’t have to worry. Simply contact us and we will refill the losses up until 30 days after your initial order.

No. we will not help you to win any kind of competition etc. Thank you for your understanding.

You can simply write us an email at info@socialgeiz.de or use our live chat down in the right corner. Please make sure to include your order ID. This way we can check your order and provide an answer much quicker.

No, we always deliver up to 5-10% more of the actual amount of views, likes etc. you ordered. If you order 1000 YouTube views for example, it could be that 1157 Views will be delivered in total.

Yes. If you plan to buy large quantities for you or your company, just write us a message please. We will make you a good offer.