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Here you will find answers to the most frequently asked questions.

General information about Instagram

No. Sometimes, the term likes is used for followers. But likes are actually likes for photos and followers are users that follow your account. 


Unfortunately, we cannot deliver targeted followers. It can happen that a user will be interested in your account. However, this is rather an exception than the rule.


No, once delivered followers, likes or views can no longer be cancelled.


Yes. We cannot deliver followers for private profiles.


No. We expressively state that we do not represent any of the networks that are part of our services.


We offer the following payment methods:

• PayPal
• Sofort
• Giropay
• Amazon Pay
• Paysafecard
• Bank Transfer


We are double checking all orders manually. The increase usually begins within 24 hours upon completion of your order. However, in some cases it can take up to three days, for example on national holidays and weekends. The time of delivery noted in the sales box applies once we have started processing your order. For urgent matters, we recommend you to choose the option "express delivery" in the shopping cart.


For custom offers or flat rates, you can write us an email at info@socialgeiz.de.


Unfortunately, a daily limit is not possible. However, you can order smaller packages in the beginning to guarantee a moderate increase.


Buying followers has above all a cosmetic value. The more followers you have, the more worthwhile your account seems to be – provided you also share great content and get a lot of interaction on your photos.


It can happen that a few followers will un-follow you shortly after delivery. For this reason, we always deliver a more followers than ordered. This way, we can make up for potential losses already in advance.


General information about YouTube

Go to YouTube Studio, then Analytics and a little further down you will see the content, click on the video you want to send us, then you can see the watchtime of the video and upload it as a screenshot to our website and enter it in the start counter.


General Questions

Yes, you can cancel your order if we haven’t started its delivery yet. Just get in contact with us. After we activated the service, it is no longer possible to cancel the order.


No, we do not need any log-in data from your profile. You only enter an email address when ordering, to which we will send you your invoice. The email address does not have to have anything to do with your social media profile.


No, we always deliver up to 5-10% more of the actual amount of views, likes etc. you ordered. If you order 1000 YouTube views for example, it could be that 1157 Views will be delivered in total.


Yes, it works! Every service we offer on our website works amazingly well. Just try it out and place a small order, you won’t regret it.


You can simply write us an email at info@socialgeiz.de or use our live chat down in the right corner. Please make sure to include your order ID. This way we can check your order and provide an answer much quicker.


This depends totally on the service. However, we always try to start delivery within a few hours after the payment. Also, especially for larger orders, we try to split them over a few days. E.g. if buying 1 million YouTube views, you won’t get them within 1 day (Unless you want that – For larger orders the delivery speed can be chosen).


No. we will not help you to win any kind of competition etc. Thank you for your understanding.


We work around the clock to be able to offer our customers new products. Feel free to contact us via email if you are looking for a product that we do not currently offer on our site. We will then create such a service if there are several requests.


Yes, absolutely! We have delivered more than 100000 orders since we startet in January 2016 and had not even a single complaint about accounts getting banned


Yes. If you plan to buy large quantities for you or your company, just write us a message please. We will make you a good offer.


Yes. For us it is obvious that money should be refunded if an expected service cannot be provided (Although that happens very rarely). The same also goes if only a part of a service can be delivered. A proportional recompense would be issued in such a scenario. If you are unsatisfied with the quality of our service, please speak directly to us so that we can immediately examine the case in order to find a solution together.


Yes, you will get a 30 days guarantee! It is very important to us that the views, likes etc. we generate for your social media channel are stable. After delivering thousands of orders successfully we can tell that our services are stable, also in the long term. However, if you do notice the likes etc. we provided decrease in such a way that the number drops below the start amount, you don’t have to worry. Simply contact us and we will refill the losses up until 30 days after your initial order.


The buying of Likes, Followers, Subscribers etc, as far as we can see, continues to be classed as legal, harmless and inoffensive. For every form of vote, competition etc. this does not apply and we therefore strictly refuse orders of this nature.


Delivery usually starts within less than 8 hours, but in individual cases it may take up to 5 business days due to high workload.

The status "Shipped" means that we have started the delivery order. But not that everything has been delivered completely.

From then on, depending on the amount of ordered range and the workload of our networks, it may still take some time until the ordered amount appears completely on your account or mail. For large orders of, say, 10,000 Instagram followers, we usually don't deliver them in one fell swoop, but split the delivery into several steps.


You must set your social media profile to public so that we can communicate your order to you. After the mediation is completely finished, you can set your profile back to private.


No. Our services are 100% discreet & anonymous, your privacy is very important for us.



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